Enjoy shopping on citysuq.com with these great return policy features:
7 Days Returns
You have 7 days to make a refund request after your order has been delivered..
Easy and Free Returns
You can return any product you have bought, and we will take care of the return shipping costs by following our terms and conditions.
If the item you have received is damaged, defective or not as described on the website, you will receive a full refund along with any shipping fees applied.
If your purchase is found to be counterfeit, you will receive a full refund along with any shipping fees paid.
From the day you receive your item, our return policy is valid for 7 days.
Item(s) purchased on Citysuq.com may be returned and/or exchanged either by pickup or directly in your nearest Citysuq.com tie-up shop.
Please ensure that returned item(s) are supplemented with your order confirmation, a copy of your delivery note along with all accessories and free of charge gifts.
If you have received an item(s) that is defective (e.g. delivered with ripped or missing parts or other damage) it may be returned for a replacement or full credit upon approval.
We will not allow return item for the below reasons;
1. If you simply don’t like it
2. Item not in original packaging
3. Item partly used
We suggest you before purchasing any item kindly go through items description.
For further information, please do not hesitate to contact us. We’ll be happy to serve you.